Project Overview:

TNS were engaged to undertake a heritage-led refurbishment at Acton Station, transforming disused and deteriorated platform spaces into modern, accessible passenger facilities. The project included the creation of fully accessible public toilets with baby changing facilities, alongside the refurbishment of an unused storeroom into a calm heritage-style waiting room, all while preserving the station’s historic railway character.

Scope of Works:

• Refurbishment and repurposing of unused platform accommodation
• Structural brickwork repairs and restoration works
• Installation of fully accessible public toilet and baby changing facilities
• Conversion of existing storeroom into a heritage-inspired waiting room
• Heritage-sensitive refurbishment retaining original architectural features
• Decorative and landscaping enhancements including historic imagery and planting

Project Highlights:

• Delivered modern, inclusive passenger facilities within a live heritage station environment
• Successfully restored degraded existing structures prior to refurbishment
• Carefully blended historic character with modern finishes and functionality
• Enhanced customer wellbeing through accessible facilities and calming public spaces
• Created a platform environment suitable for heritage award consideration

Benefits to the Client and Public:

The refurbishment has delivered accessible, modern, and low-maintenance passenger facilities while preserving the historic character of Acton Station. Improved welfare amenities, calming waiting areas, and heritage-led enhancements have significantly improved passenger comfort, inclusivity, and overall station appearance, supporting long-term operational performance and public use.